IT Specialist for Systems Integration (m/f/d)
As an IT specialist for systems integration, you will advise our eCommerce customers and partners on our software. During your training at shopware AG, you will be part of our Technical Support team from the very first day. As a Technical Support employee, you will be the contact person for all technical questions from our customers and partners and will support them with help and advice by e-mail and telephone. Responsibility for documentation (the Shopware Wiki) and Quality Assurance will also be part of your role. During your training at shopware AG, you will work in different departments and thus learn every facet of the job during your traineeship.
Qualifications
- Vocational extension certificate (minimum)
- An interest in working with PCs
- Good team player
- Reliable
- Good communication skills
- An interest in new topics in the IT field
Responsibilities
- Helping customers and partners with technical issues (telephone/email via ticketing system)
- Recording and documenting faults and errors
- Performing installations at customer premises (only remotely)
- Supporting the community in our forum
We look forward to receiving your application!
Please do only apply with our application tool:
By submitting my application, I accept that Shopware may store and use my personal data for a maximum period of 12 months.
The application and selection process
After we review your application, we will contact you for an interview at the Shopware headquarters.
If we feel you’re a great fit for the Shopware team, we’ll arrange a time for you to join us for a trial working day, where you’ll gather a more personal idea of our daily work-life. At the end of the day, we will clarify any open questions and let you know when you can hear from us next.
With any question about the application process, please don’t hesitate to contact our talent scout, Lena Thesing.
Why work at Shopware?
Every day we are driven by the vision that we will achieve something amazing. Shopware is the perfect environment to make that vision a reality.
Your workplace
Look forward to a bright, friendly and modern and headquarters that reflects Shopware’s corporate identity. From the lounge to the offices and Shopware beach, you are surrounded by an inspiring working atmosphere. You will receive a stylish and comfortable working space that inspires your genius to shine.
Your team
At Shopware, you should feel at home with a team that’s like a second family. Your professional life shouldn’t stray far from your personal – so come as you are. Count on flat hierarchies, where teams are organized independently and invite you to the decision making process. Here you will work with your heart and head – not your elbow.
Your impact
We enjoy cultivating innovation. The faces behind Shopware are true professionals from various backgrounds with valuable insight to offer. Every individual has a voice; every wild idea is taken seriously – when it comes to progress, the crazier the better. Shopware is the sum of big ideas – and that’s why you are so important to us!
Your freedom
If your battery is running low, simply take a holiday – your personal wellbeing is of utmost importance. You will also find other opportunities to regenerate at gatherings like our weekly global breakfast, monthly Stammtisch (German for “drinking with your colleagues”) and other company outings and special events. You should burn for Shopware without the burnout!
Your value
Underpaid? Not on our clock. At Shopware, you will get the salary you deserve along with great career prospects. Receive compensation for any overtime and benefit from various additional bonuses – we offer you a share of our yearly profits, free drinks and fruit, a free gym membership and contributions to capital formation.
Your future
We endorse lifelong learning! Shopware employees consistently have the opportunity to develop themselves. Therefore, we offer support when it comes to training and give you enough time during the working day to become accustomed to new technologies and trends.
