
An online store needs to do more than just display products and accept orders. Today’s customers expect fast loading times, intuitive navigation, and a true shopping experience. At the same time, businesses must manage increasing order volumes and evolve their business models.
The ecommerce software you choose plays a crucial role in determining how well your shop can meet these demands. A system that scales with your growth, adapts to new processes, and runs reliably forms a strong foundation. But which ecommerce platform is the right one for you? This article breaks down what really matters.
What your ecommerce platform needs to deliver
Not every system can keep up with your growth. What really matters is that your platform remains stable – even under heavy load. If you're processing more than 4,000 orders per minute, there’s no room for delays.
Product management must also run smoothly. With 140,000 or more items in your catalog, your shop needs to respond instantly and return search results within milliseconds. At the same time, data protection is critical – not just for legal compliance, but also to build trust with your customers.
Your store should be able to grow and evolve. Your ecommerce software shouldn't limit your potential – it should give you the flexibility and freedom to scale.
Ecommerce software compared: What sets the platforms apart?
Choosing the right platform has a direct impact on how well your shop can handle growing demands. There are various systems available – and they differ significantly when it comes to flexibility, cost structure, and customization options. If you choose the wrong solution, you’ll eventually hit a wall.
SaaS vs. open source: Which solution is right for you?
In general, you have two main options: a Software-as-a-Service (SaaS) solution or an open source platform. Both come with their own strengths and weaknesses.
Criteria | SaaS (Software-as-a-Service) | Open Source |
Setup | Quick and easy to set up | More complex due to customization options |
Hosting | Managed by the provider | Must be organized independently (unless using hosted variants) |
Updates & Maintenance | Automatic updates and maintenance by the provider | Your responsibility – updates can be performed manually |
Costs | Monthly or annual subscription fees | Often free to use, but costs for hosting, maintenance, and development may apply |
Flexibility & Customization | Limited customization options | Full control and freedom to customize |
Feature Extensions | Dependent on the provider – often extendable via plugins | Custom features and extensions can be developed freely |
Data Security & Control | Data is stored by the provider | Full control over your own data |
Support | Typically includes professional support | Community support or paid third-party support |
Scalability | Easily scalable as infrastructure is managed by the provider | Scalability depends on your own server and infrastructure setup |
Target Audience | Businesses seeking a ready-to-use solution with minimal technical effort | Businesses and developers with specific requirements and technical expertise |
Which option is better? That depends on your goals. Do you need maximum flexibility to support custom processes? Or are you looking for a ready-to-use solution that requires minimal technical effort?
Headless and API-first architectures: The future of ecommerce
Traditional ecommerce systems tightly couple the backend and frontend. But this setup can quickly become limiting – especially when your requirements become more complex. A headless architecture decouples the two layers, allowing you to use different frontends for different channels – whether it’s your webshop, a mobile app, or a marketplace integration.
An API-first architecture goes a step further. It enables you to connect your system with external services and add new features without major development work. This means you can continuously expand your shop without being restricted by rigid structures.
Essential features every ecommerce platform should offer
Analytics & reporting: Real-time insights into sales and visitor stats
Internationalization: Multi-language and multi-currency support
Design flexibility: Customizable templates and mobile optimization
Data protection & security: SSL encryption and GDPR compliance
Store management: A clear admin interface for managing products, orders, and customer data
Shipping options: Integrations with DHL, UPS, and custom shipping rate calculations
Customer accounts: Self-service access to orders, invoices, and address management
Marketing & SEO: Optimized URLs, meta data, discount codes, and cross-selling features
Extensibility: API integrations for ERP, CRM, and accounting systems
Payment methods: Support for credit cards, PayPal, Klarna, and more
Disclaimer: The features, pricing, and specifications shown in the following comparison are based on publicly available information from the respective providers (as of May 2025) and are intended solely for neutral guidance.
Providers may update their offerings at any time. No guarantee is given for the accuracy or completeness of this information.
All mentioned trademarks are the property of their respective owners and are used for comparison purposes only.
1) Shopware
Origin and concept: Shopware is an ecommerce system developed in Germany.
Technology: It features a modular structure and offers extensive customization across various areas. Thanks to its API-first approach, it is highly scalable.
Target audience: Shopware is designed primarily for large and internationally active businesses across Europe. It supports multiple languages, currencies, and country-specific tax rates.
Strengths:
Customizability: High flexibility thanks to its open source foundation, API-first principle, and headless architecture.
Scalability: Suitable for businesses of all sizes with evolving needs.
B2B capabilities: Comprehensive features tailored to B2B business models.
Community support: Backed by an active developer community and extensive documentation.
Plans & pricing: Shopware offers different plans to meet various user needs:
Community Edition: Free open-source version with essential features
Rise: Starting at €600 per month
Evolve: Starting at €2,400 per month
Beyond: Starting at €6,500 per month
In addition to monthly fees, further costs may apply, such as:
Hosting: Self-hosted versions require server and infrastructure costs.
Extensions: Additional fees for plugins and themes from the Shopware Store.
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2) WooCommerce
Origin and concept: WooCommerce is a WordPress plugin that adds ecommerce functionality to the platform.
Technology: It can be extended through a wide range of themes and plugins.
Target audience: Primarily used by shops already running on WordPress or those looking to combine content and ecommerce functionality.
Strengths:
Flexibility: Customizable through numerous themes and plugins
Cost-effective: Basic usage is free of charge
Community support: Backed by a large developer community and extensive documentation
Plans & pricing: Although WooCommerce itself is a free plugin, additional costs may apply:
Hosting: Depends on the provider; typically ranges from €5 to €100 per month
Domain: Varies significantly; usually between €5 and €20 per year
SSL certificate: Required for secure data transmission; prices vary
Premium themes: One-time cost of around €50
Plugins and extensions: Additional fees depending on functionality
Development & maintenance: For custom development, hourly rates may range from €20 to €150
3) Shopify
Origin and concept: Shopify is a cloud-based service ("Software as a Service") founded in Canada.
Technology: Shopify includes hosting as part of its offering. Extensions and additional features can be added through its proprietary app store.
Target audience: According to the company, Shopify is used by businesses of all sizes around the world – from small startups to larger online stores.
Strengths:
User-friendly: Easy to use with no technical expertise required
Quick setup: Integrated hosting and ready-made design templates
Multichannel selling: Integrates with social media platforms and marketplaces
Extensive app store: Wide range of available extensions
Plans & pricing: Shopify offers three pricing tiers (monthly billing):
Basic: €36/month – ideal for new ecommerce businesses with basic needs
Shopify: €105/month – includes professional reports and additional staff accounts
Advanced Shopify: €384/month – offers advanced reporting and lower transaction fees
Additional costs may apply:
Transaction fees: If using external payment providers, fees apply per transaction – 2% (Basic), 1% (Shopify), and 0.5% (Advanced)
Apps & themes: Extensions and design templates may incur extra charges
Shopify offers a 25% discount on annual subscriptions for the Basic, Shopify, and Advanced plans.
4) Spryker
Origin and concept: Spryker is a commerce solution developed in Germany.
Technology: The platform is built on a modular, headless, and API-first architecture.
Target audience: According to the company, Spryker is used by businesses with extensive customization needs – especially in the B2B sector.
Strengths:
Modular architecture: Enables highly individualized configurations
Tailored packages: Dedicated solutions for various needs, including B2B and B2C
Headless & API-first: Decouples frontend and backend for greater flexibility
Plans & pricing: Spryker offers flexible pricing models and four main packages:
B2B Commerce
Enterprise Marketplace
Unified Commerce
B2C Commerce (recently introduced)
Spryker does not publish example pricing for these packages on its website.
5) Adobe Commerce
Origin and concept: Adobe Commerce originated from Magento and is now part of the Adobe ecosystem.
Technology: According to the provider, the platform includes extensive features for both B2C and B2B use cases.
Target audience: The company states that Adobe Commerce is used by mid-sized and large enterprises.
Strengths:
Adobe ecosystem: Access to a wide range of Adobe tools
Scalability: Suitable for businesses of all sizes with growing demands
Omnichannel capabilities: Integration of multiple sales channels
Plans & pricing: Adobe Commerce is offered in two core packages:
Adobe Commerce Pro
Managed Services (designed to reduce risks and minimize disruption, according to Adobe)
Pricing is not fixed and is calculated based on several factors, such as:
Gross Merchandise Value (GMV)
Average Order Value (AOV)
For an exact quote, businesses must request a custom offer from Adobe.
Additional costs may include:
Hosting: Depends on the deployment model (on-premise or cloud)
Implementation: Costs for store development and customization
Extensions: Fees for additional modules and plugins
Support & maintenance: Ongoing costs for updates and technical support
6) BigCommerce
Origin and concept: BigCommerce is a Software-as-a-Service (SaaS) platform that includes hosting provided by the vendor.
Technology: SEO and marketing features come preconfigured and are available depending on the selected plan.
Target audience: The system offers integrations for ERP and CRM tools, making it suitable for businesses looking to connect backend systems.
Strengths:
Multichannel commerce: Built-in support for selling across multiple channels
Advanced marketing features: Includes tools such as cart abandonment recovery
International capabilities: Strong support for global businesses (currencies, shipping, payments)
Plans & pricing: BigCommerce offers several pricing plans (based on monthly billing):
Standard: $39/month – ideal for small businesses with basic needs; supports up to $50,000 in online sales
Plus: $105/month – includes advanced marketing tools and customer segmentation; up to $180,000 in online sales
Pro: $399/month – for higher-volume businesses needing extended functionality; up to $400,000 in online sales
Enterprise: Custom pricing – tailored solutions for large enterprises with complex requirements
7) commercetools
Origin and concept: commercetools is a German company offering a cloud-based commerce platform.
Technology: The platform is built on a microservices architecture and follows an API-first and headless approach.
Target audience: According to the company, commercetools is designed for businesses seeking scalable and highly customizable commerce solutions.
Strengths:
Real-time control: Well-suited for personalized shopping experiences and product recommendations
API performance: Users report impressive API speed and reliability
Customizability: commercetools is highly flexible and can be tailored to specific business needs
Plans & pricing: commercetools does not publicly disclose pricing or package options on its website.
8) Wix
Origin and concept: Wix is a website builder platform that also includes ecommerce functionality.
Technology: The provider offers drag-and-drop tools and a wide selection of design templates directly on its website.
Target audience: Wix is aimed at individuals and businesses looking to quickly create a website and online store on their own.
Strengths:
Ease of use: Intuitive drag-and-drop interface makes setup fast and beginner-friendly
Design templates: Over 900 customizable templates available
Built-in tools: Hosting, domain services, and SEO tools are included
Plans & pricing: Wix offers several packages for online stores:
Light: From €13.09/month – ideal for individuals starting out with a website; no ecommerce functionality
Core: From €26.18/month – suitable for small shops with basic ecommerce features
Business: From €40.46/month – includes advanced ecommerce tools and enhanced support
Business Elite: From €177.31/month – provides an extended developer platform
Additional potential costs:
Domain: Typically €14.95/year from the second year onward; ".shop" or ".store" domains may be more expensive
Email inboxes: Wix connects your domain to Google Workspace for €72/year
How to find the right ecommerce software
As order volumes grow, so does the technical strain on your system. Without a high-performance platform, you risk slow loading times, system failures, and lost revenue. To find the software that’s right for you, consider the following key aspects.
Additional tips
Before making a decision, consider how quickly you want to grow, what budget is available to you, and how important customization is for your business. This will help you choose an ecommerce solution that delivers long-term satisfaction.
Think carefully about your goals – for example, quick time-to-market, a rich feature set, design flexibility, or international expansion.
Check how strong the local support and community are in your region.
If you need high levels of customization, performance, and scalability, a powerful and flexible system is essential.
Is Shopware the right ecommerce software for you?
If Shopware has sparked your interest, why not book a personal demo today? Get a guided tour of the platform and see how you can make the most of Shopware for your business.
Ecommerce software compared – Frequently asked questions
What is ecommerce software and why is it important?
Ecommerce software provides the technical foundation for running an online store. It enables you to manage products, orders, payments, and customer data, and ensures a seamless connection between frontend and backend to deliver a great user experience.
What features should a powerful ecommerce platform offer?
A solid ecommerce solution should handle high order volumes, support flexible payment and shipping options, and easily integrate with external systems. SEO optimization, mobile performance, and strong security features are also essential.
How does ecommerce software affect the conversion rate?
Your software choice directly impacts load times, user navigation, and checkout processes – all of which are crucial for conversion. Platforms with personalized recommendations, advanced search functionality, and fast performance help reduce bounce rates and increase completed purchases. Learn here more about this topic in this blog post.
What role does artificial intelligence play in ecommerce platforms?
AI is used to improve product recommendations, optimize inventory management, and enhance marketing strategies. Data-driven insights enable personalized experiences that boost customer loyalty and increase revenue.
Find out here what advantages Shopware offers in terms of AI.
What are the advantages of open-source software?
Open-source platforms offer full control over the code and unrestricted customization. They allow for scalability, flexible integrations, and benefit from an active community for extensions and support.
How can I protect my ecommerce software from cyberattacks?
Regular updates, secure hosting, and protective measures such as firewalls and two-factor authentication are key to cybersecurity. The software should also be GDPR-compliant and include features like encryption and access control.
Got questions?
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