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Editions and prices

From the first business idea to household name: Shopware offers suitable solutions for retailers at every step of the way, supporting your business model as it grows in the highly dynamic world of ecommerce.

Buy
Rent

Community Edition

The ideal solution for your entry into ecommerce

Free
  • Easily extensible through plugins

  • Integrated storefront

  • Drag & drop editor for landing pages and Shopping Experiences

  • Manufacturer support

  • Customisable products

  • Extensive sales channels

  • Extensive CMS functions

  • B2B Suite for complex business models

  • Enterprise Search: High-performance and configurable

  • Individual and developer support

Enterprise Edition

The value added solution for successful ecommerce projects

On Request
On Request
  • Easily extensible through plugins

  • Integrated storefront

  • Drag & drop editor for landing pages and Shopping Experiences

  • Manufacturer support

  • Customisable products

  • Extensive sales channels

  • Extensive CMS functions

  • B2B Suite for complex business models

  • Enterprise Search: High-performance and configurable

  • Individual and developer support

Our support, your value

Building an online shop requires an investment of both time and money. With our various support options, you protect your investment for the long-haul and are always on the safe side. You will find more information in this overview.

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Rent
already included in the Professional Edition

Silver Subscription

  • Max. 3 days reaction time

  • Email support (M - F, 9 a.m. - 5 p.m. CET)

  • Written developer support

  • Emergency bugfix

12 months incl. with the purchase of a Professional Edition, thereafter €69*/month with annual billing cycles.

Included within the Professional Edition.

Gold Subscription

  • Max. 1 day reaction time

  • Email and Phone support (M - F, 9 a.m. - 5 p.m. CET)

  • Written developer support

  • Emergency bugfix

When upgrading to the Gold Subscription with a Professional Edition, €149*/month with annual billing cycles

The rental price will increase by €80*/month.

Enterprise solution

Diamond Subscription

  • Max. 2 hours reaction time

  • Email and emergency phone support (24/7)

  • Written developer support

  • Emergency bugfix

Obligatory when buying the Enterprise Edition.

Obligatory when renting the Enterprise Edition.