Netcomm Forum 2024

Frequently asked questions

Here you can find our most frequently asked questions

What certification should I begin with?

We recommend that you start with the Template Designer and Developer certification. The contents of the Template Developer and Developer Advanced certification then build upon this prior knowledge.

How can I prepare for the exam?

We recommend that you use our free online training to prepare for the exam and that you complete the relevant course. After the training you’ll be fully prepared for the questions. If you still need additional information, you can take a look at our documentation at any time.

How do I register for the online certification?

It’s easy to sign up for the online certification: simply click on “direct booking” or buy the relevant item straight from the store. Then enter your name, or the name of the person you want to register for the certification, as well as the according email address. If you are booking the certification for several people, you can add a second participant. If you would like to register a third or fourth participant, simply make another booking. Important: Every participant must be registered with their own email address! Once you have registered you’ll receive the booking confirmation. Subsequently, all the participants you have registered will receive a link to the exam and login details for the certification (username and password). The login details are valid until the exam is started. However, the exam does not start by clicking the link, but only when the participant clicks the start button on the linked page.

How does the exam work?

You’ll find the link to the exam and your login details in the email that you receive after registering. As soon as you begin the exam by clicking the button on the start page, you’ll have between 15 and 30 minutes, depending on the certification, to answer all the questions. Your remaining time is shown in a bar during the exam. If you move your mouse over the bar, you’ll see the exact information in minutes and seconds. If you close your browser during the exam, you’ll still be able to open the link to the exam again. Then you’ll start from the last point you got to in the exam. If you close the browser during the exam, the time will still be running, however. During the exam you can change your answers at any time and move backwards and forwards between questions. At the end you need to confirm that you want to submit your answers. Then the exam is assessed. You’ll receive your result by email right after the exam. If you pass the exam, you can download your certificate directly from your Shopware account. The certificate will also be shown automatically in your partner entry in the partner listing and on your partner details page.

How long is the link to the exam valid?

The link is valid indefinitely until you start the exam. The exam is not started by clicking on the link, but once you click on the button on the start page of the exam. Once the certification has been started, the timer is activated. You can close your browser during the exam, but the timer will keep going.

What happens if I don’t pass the exam?

If you don’t pass the exam, we recommend that you have another look at our online training or take part in on-site training where you can also complete the certification. For online certification you can register again at any time and start a new attempt. However, the registration fee needs to be paid for every registration.

How long is my certificate valid for?

Every certificate is valid for 24 months.

What is the difference between the online certification and the certification in the live training?

There is no difference in the certification. There is only a difference in the training: in the live training you’ll be taught the same contents as in our online training. On site there are live coding parts, where you programme together with the other participants and a trainer is available to advise and assist you. In our online training you learn independently. You can ask any questions in our forum or via Slack.

Can I change the participant’s name after booking the online certification?

It is important to give the correct full name at the time of booking as it is this name which will appear on the certificate.