Some call it magic. We call it omnichannel commerce.

Sell more. Sell better. Anytime, anywhere. Effortless!

Omnichannel commerce puts people at the heart of every process. It’s a seamless shopping experience: Customers can begin the purchase process on one channel and end it on another. Every sales and communication channel interacts smoothly with the others, removing potential breaks or constraints in the customer journey and leaving only an exceptional customer experience.

Consistent customer experience
Consistent customer experience

Ensure an uncompromisingly good customer experience across all channels.

Complete overview of all your data
Complete overview of all your data

Monitor your customer, product, and stock data as a whole instead of per channel so that you can introduce more effective measures.

Targeted communication
Targeted communication

Specifically direct your offers and campaigns at selected customer groups and check their success in as much detail as you need.

Omnichannel key visual
Omnichannel eBook
How to be successful in omnichannel commerce

Download the free ebook now – learn from experts and get valuable tips for your business.

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Got questions?

Request your personal consultation or Shopware demo. Tell us what you need, and we’ll make it happen.

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Rediscover ecommerce and achieve unimaginable success

By linking all your channels, you can utilize the full potential of your business and increase your revenue. The seamless connection means customers can easily switch between channels, so abandoned purchases are a thing of the past.

Omnichannel sales channel admin
All in all, omnichannel commerce offers numerous benefits for both you and your customers:
  • Checkmark Pooled customer data to improve your understanding of customers’ wants and needs
  • Checkmark Synchronized stock, product and customer data for all channels
  • Checkmark Individual and targeted marketing measures and offers
  • Checkmark Track and analyze advertising measures across multiple channels in order to measure effectivity and implement improvements
  • Checkmark Increase customer loyalty and satisfaction through personalized, seamless shopping experiences on all channels
  • Checkmark Increase revenue through cross-selling and a lower number of purchases broken off
  • Checkmark Increase market recognition thanks to your presence on multiple channels
  • Checkmark Customers can complete purchases in their preferred way, online or offline
  • Checkmark Simplify returns, exchanges and support through availability on multiple channels
Benefits of omnichannel
  • Checkmark Increase customer loyalty and satisfaction through personalized, seamless shopping experiences on all channels
  • Checkmark Increase revenue through cross-selling and a lower number of purchases broken off
  • Checkmark Increase market recognition thanks to your presence on multiple channels
  • Checkmark Customers can complete purchases in their preferred way, online or offline
  • Checkmark Simplify returns, exchanges and support through availability on multiple channels

Full flexibility thanks to modular extendibility - Shopware feature
Central administration for all your sales channels - Shopware feature
Availability request - Shopware feature

Full flexibility thanks to modular extendibility

Central administration for all your sales channels

Availability request

Store locator - Shopware feature
Internationalisation - Shopware feature
Click & Collect - Shopware feature

Store locator

Internationalisation

Click & Collect

You want to learn more about your possibilities with omnichannel?

Contact us now

From stationary retailer to omnichannel player

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