zenloop is a SaaS customer retention management platform based on the Net Promoter System® (NPS) enabling companies to strengthen long-term customer retention and increase customer-centricity. For this purpose, zenloop collects NPS feedback from customers at all important touchpoints of the customer journey. Using artificial intelligence, the platform then analyzes the feedback and immediately identifies relevant insights and trends regarding customer satisfaction and reasons for customer churn. This empowers companies to understand the customer perspective, optimize internal structures, and automatically identify & win back dissatisfied customers.
Get started in ecommerce with a trusted solution that is built to thrive in the long term. Free of charge and flexible – there are absolutely no costs until you generate sales. With a month to month contract, you benefit from maximum cost control and are free cancel your contract at any time.
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