Hellmann eCommerce is your trusted and competent partner for the development of your eCommerce business. We offer you a complete solution for your online business. Based on our foundation of individual consulting regarding business and process analysis, we define your eCommerce business with you and create your business case with a complete profit and loss statement. On this basis, we determine together with you your optimal transaction costs, in case of a complete solution with Hellmann eCommerce.
We know how to inspire with our IT solutions. Are you looking for a competent business partner in the field of webshop development? We know how a web shop should be set up so that it offers high acceptance and thus the greatest possible success. Our experts will develop your webshop based on Shopware 6 or Magento 2.
With our Order Management System, the middleware from Hellmann eCommerce, we connect all systems with each other in a cost-effective way. The middleware system from Hellmann eCommerce has been in use for more than 10 years at well-known customers and processes more than 50000 orders per day at peak times. The system is a proprietary development of Hellmann eCommerce and is being further developed completely with internal resources.
Our parent company Hellmann Worldwide Logistics supports us in our complete solution with solutions for warehousing and distribution. This naturally includes solutions for incoming and outgoing goods, warehousing and individual value added services.
In the area of distribution, we work together with our internal resources and departments in the forwarding sector. In parcel shipping, we have contact and experience with all well-known parcel service providers to handle your eCommerce business quickly and reliably.
Our other services include financial and customer service. Both services are essential for a successful and customer-friendly eCommerce business. Our experienced team will gladly take over the entire accounts receivable accounting for your eCommerce business. We can take over the entire payment processing of your eCommerce business including receivables management, dunning runs and collection fees. You will receive comprehensive reports and summary and balance lists for your general ledger. We are also happy to advise you on the selection of the right payment service provider.
Our Customer Service is available to answer your customers' questions at the defined times. Our competent team handles customer enquiries via all standard contact channels, e.g. e-mail, telephone or chat. In order to provide your customers with the best experiences, we develop a comprehensive article and knowledge database with you, so that our employees can access all information quickly and in high quality. Regular trainings improve the quality as well as regular review dates regarding service and quality.
Number of valid certifications that employees of the company have earned.
Get started in ecommerce with a trusted solution that is built to thrive in the long term. Free of charge and flexible – there are absolutely no costs until you generate sales. With a month to month contract, you benefit from maximum cost control and are free cancel your contract at any time.