Rick Watson, Executive Advisory Board Member at MACH Alliances, took an unbiased look at why mid-market merchants are dissatisfied with legacy platforms and observed the decline of major players such as Salesforce and Magento.
1️⃣ Market Shift: The US mid-market ecommerce sector is evolving, with limited new deployments. Brands opt for top-of-funnel marketing, overlooking the game-changing opportunities in platform innovation.
2️⃣ Magento's Decline: Adobe's neglect of Magento has led to a decline in market share and major brands are slowly moving away.
3️⃣ Escaping Legacy Costs: Uncover why brands universally dislike their current platforms—excessive maintenance costs, unforeseen total ownership expenses, and the struggle with inflexible structures.
4️⃣ Break Free: Explore alternatives beyond the stagnating giants. Rick Watson's report guides mid-market merchants on evaluating solution providers, enabling a seamless transition from legacy platforms.
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