Schöppingen, July 10, 2025—Shopware, the leading global open-source ecommerce platform, today announced the creation of The Agentic Commerce Alliance in Europe, positioned as a proactive response to the current AI landscape poised to disrupt the digital commerce ecosystem.
The alliance has two primary goals:
Ensure merchants can survive in the Bot Economy: The alliance will establish open, interoperable standards that empower merchants of any size to participate in agent-to-agent commerce without surrendering control to centralized AI platforms. By creating frameworks for experience differentiation, AI Agents will gain access to more than just price including customer service quality, brand trustworthiness, product expertise, and community alignment.
Leverage AI for meaningful differentiation: By enabling merchants to retain distinct brand identities and value propositions that resonate beyond purely transactional decision-making, the Alliance will drive innovation with hyper-personalization, immersive 3D shopping experiences, frictionless automation, and expert-level customer support.
The urgency of this initiative is underscored by the impressive roster of industry partners already onboard. Alongside Shopware, which pioneered the first AI Copilot with OpenAI in early 2022, the alliance includes 15 other leading industry players across diverse sectors. Shopware powers over 55,000 B2C and B2B merchants worldwide, exemplifying the transformative potential and practical viability of agentic commerce. Stefan Hamann actively contributes thought leadership on Agentic Commerce through his personal blog at agentic-commerce.sh and has recently been recognized among the top 10 experts on AI in commerce, further validating the critical role and leadership position of the Alliance in shaping this revolutionary commerce landscape.
“Joining the Agentic Commerce Alliance reflects a strong commitment to shaping the future of digital commerce. We believe it belongs to those who fuse technology with brand identity. Agentic Commerce isn’t just a trend - it’s a long-term vision to democratize commerce, where AI empowers brands of all sizes to thrive, ”said Borys Skraba, CCO, Strix Group.
More info can be found on the alliance's website.
Manager Public Relations
Wiljo Krechting is an ecommerce expert and Manager Public Relations at the ecommerce platform provider Shopware. The media professional has a master’s degree in political science and journalism from the universities of Münster and Melbourne, where he gained experience as a foreign correspondent for the publisher Axel-Springer-Verlag. Krechting has worked as a journalist at Rheinische Post, WELT, BILD, Hamburger Abendblatt and the Australian business portal theaustralian.com.
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