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Your systems are slowing you down. Your market isn't waiting.

best it is a Digital Commerce & AI partner for brands, retailers and manufacturers across DACH — B2C, D2C and B2B. Since 2000, with 80+ experts at five locations in Germany and Austria. As a Shopware Platinum Partner, we support you from strategy through implementation to ongoing operations.

We are not the agency that can do everything. We are the agency that can do the right thing. And we do the math: we assess platform decisions by Total Cost of Ownership and projects by their return — not by project volume.

What we deliver

  • Strategy — CX and technology consulting, roadmap, platform selection with TCO and ROI assessment

  • Implementation — Shopware 6, storefronts and B2B portals, product data, CRM, marketing automation, ERP and EDI integration

  • Operations — application management, SLA, monitoring, license and operating cost optimization

  • Enablement — workshops and process design, so your team can move forward on its own

AX — Agentic Experience: AI is changing not only what you sell, but also how you build and how you work. We apply it on three levels:

  • In development — AI-driven Engineering: shorter paths from requirement to release

  • In day-to-day operations — Agentic Enterprise Platform: AI agents take routine work off your e-commerce team

  • In the buying process — Agentic Commerce: your Shopware store stays discoverable when AI agents buy on behalf of your customers

best it is a member of the Agentic Commerce Alliance.

200+ projects. 19+ countries. +23% average conversion uplift. 4.8 years average client retention. Top 10 digital agency in DACH.

Turn tech into profit.