FMCG

Grow your way. Commerce built for scale in fast-moving consumer goods

Fast-moving consumer goods (FMCG) includes industries such grocery, health, household, pet care, and baby care, as examples. Today, FMCG shoppers are under value pressure, cutting impulse buys, trading into private label, and expecting more from the brands they choose to stay loyal to. Competing on price alone is a race to the bottom.

Shopware gives you a flexible commerce foundation built for value-led merchandising, flexible subscriptions, and rich brand experiences — so you can prove your value, drive retention, and stand out from private label and marketplaces.

Retain more. Stand out more. Grow your way.

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“We explored options with several large providers. They offer a great deal and come with a high price tag. In reality, we often don't need as much as one might assume — they promise the world, but in practice, we may only need about a third of what's offered. Shopware's price-performance ratio was simply unmatched.”
Torben Prager, Hela Gewürzwerk Hermann Laue GmbH

Retain more. Stand out more. Grow your way.

Prove value at every touchpoint, lock in recurring revenue with flexible subscriptions, and build a brand experience that keeps shoppers coming back.

Prove value at every turn through bundles, loyalty, and convenience — compete without a race to the bottom on margin.

  • Bundles, multipacks, and curated value sets

  • Dynamic, customer-group, and tiered pricing

  • Promotions and loyalty automated with Rule Builder and Flow Builder

  • Subscriptions and reorders that lock in everyday value

With acquisition rates falling, retention is everything. Give shoppers the flexibility they expect — and make recurring revenue effortless.

  • Native subscriptions with pause, skip, and swap, alongside one-time purchase options

  • Flexible payments and checkout with native payment solutions or PayPal, Klarna, Stripe, and more

  • First-party customer data and seamless CRM integration for lifecycle marketing

  • Quick reorder and account features that reduce friction on repeat purchases

As private label and marketplaces blur brands together, standing apart on more than price is how you keep margin and stay relevant.

  • Rich brand storytelling with Shopping Experiences (CMS)

  • Distinctive product content, bundles, and exclusives

  • Customer groups and loyalty programs to reward your best buyers

  • Curated, specialist ranges and transparent product content that builds trust

Power that scales with you

Shopware delivers the flexibility of an enterprise platform with the agility to move quickly. It adapts to complex scenarios, maintains high performance under pressure, and supports you as you grow across markets, channels, and business models.

Full transparency, flexibility, and ownership

Commerce today rarely fits into a single system – or a single market. Shopware’s open-source, API-first architecture gives you freedom: build the setup you need, integrate the tools you trust, and adapt fast as your business evolves.

B2B Capabilities your customers expect – natively

B2B Components offer a comprehensive set of features including role-based access, approvals, and quick ordering.

Multi-store, -brand and -country management from one backend

Go live in seconds and maintain omnichannel control for new channels, currencies, languages, and international tax in one place

Automating without the code

Utilise Rule- and Flow-builders to enable flexible, no-code automation, saving an average of 4 hours per week, or let Shopware Copilot analyze, decide, and execute on your behalf.

Save 40% on integration costs with Nexus

Shopware Nexus makes it easy to connect and integrate your IT-systems (ERP, PIM, etc…) directly with your commerce, saving 40%¹ on integration costs.

Protect revenue with 99.99%² uptime on PaaS

Run complex business models on PaaS, with greater control over your code, integrations, and customer experience while Shopware manages infrastructure, scaling, and security.

Get a dedicated account manager. One you’ll actually know by name.

  • Personal account manager with our Beyond plan

  • 1 hour service reaction time

  • Personal onboarding

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FMCG success stories

Frequently asked questions

Yes. Shopware is built for large assortments with high variant complexity — including configurable products, rich visual content, and accurate technical specifications to drive conversion and reduce returns.

Shopware's open-source, API-first architecture makes it straightforward to connect new sales channels — whether that's social commerce, marketplaces, or in-store — all managed from a single backend, without duplicating effort or losing consistency.

Shopware supports product configurators, rich visual content, 3D and AR visualisation, and accurate specifications — helping customers make confident purchase decisions and reducing costly returns on furniture and large items.

Shopware PaaS delivers 99.99%² uptime with merchants handling over 4,000 orders per minute, ensuring your store stays fast and reliable when demand is at its highest — protecting revenue and customer experience when it matters most.

Commerce that understands fast-moving consumer goods

Flexible architecture designed for growth, connectivity, and freedom.

Book your free demo
Get in touch
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