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Your Agentic teammate right inside Shopware

With Copilot you can save time, discover new monetization opportunities by acting on data insights and execute tasks in minutes. Where humans and agents drive store success, only on Shopware Intelligence+.

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Leading brands trust in Shopware.

Run your store faster with Shopware Copilot

With new agentic capabilities, Copilot can analyze, decide, and execute on your behalf. From identifying opportunities to completing multi-step workflows, Copilot helps you get more done in minutes instead of days.

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Save hours on daily operations

Stop jumping between tools, dashboards, and manual workflows. Copilot works directly in your admin to answer questions, generate outputs, and executes tasks for you.

AI assistant shows a prepared change with a summary, approval status, and a note that live data will only be updated after confirmation.
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Execute faster across your entire storefront

Move from idea to execution without bottlenecks. From creating products to launching campaigns, workflows become dramatically faster. The outcome? Faster time-to-market and more agile merchandising.

AI assistant runs a multi-step process and clearly shows completed, approved, and currently active tasks.
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Scale operations without scaling complexity

As your business grows, operational complexity explodes. Copilot introduces automation and multi-agent execution to handle that work at scale.

AI assistant prepares a marketing action, summarizes the key settings, and shows the affected records for review.
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From ask to action

Tell Copilot what you want. Watch it get done.

Copilot helps you analyze, decide, and execute across your store through a single conversation. Simply tell it what you want to achieve, and it can identify opportunities, generate content, launch campaigns, update products, and automate multi-step workflows for you.

Setup a promotion for VIP customer with 20% of all items and free shipping.

Please add an advanced pricing option that if one buys more than 20 items they get 5% off.

Reduce the price of underperforming products by 5% and add them to a new category: Sale

Fill all missing product descriptions and translate them into french.

Coming soon

Nexus meets Copilot

With Shopware Nexus, Copilot connects your entire commerce stack, from ERP to CRM to Slack, so you can automate workflows with natural language instead of manual integrations. Tell Copilot what should happen, and it builds the workflow for you.

No middleware, ticket queues, or complex automation builders. Just one conversation that turns your intent into faster execution across every system connected to your business.

Illustration of an automation interface: a user instruction asks to post new orders to the “#sales” Slack channel and send the data to an ERP system. Below, the assistant confirms the created workflow with one trigger and two actions. The lower section shows the workflow visually: “An order is placed”, followed by “Send a slack message #sales” and “Create record in ERP system”.
Aaron Schaarschmidt
Shopware Intelligence - Group Product Manager, shopware AG
Help shape the future

What should Copilot do next?

Copilot is currently in beta, and your feedback plays a key role in shaping what's next. Share your ideas, tell us what you'd like Copilot to do, and suggest new capabilities that would make your work easier. You can also vote on feature requests from other users to help us prioritize what matters most.

Frequently asked questions

How does data exchange between Shopware and the AI model provider work?

Your shop data remains secure and under your control. The AI model provider does not have direct access to your shop and does not use your data to train its AI models.

To provide relevant and personalized assistance, Copilot can access a limited set of shop information, such as your Shopware version, license details, and plugin status. This information is only used to improve the quality and relevance of responses.

Shopware may collect user requests and feedback to continuously improve Copilot and the overall Shopware product experience. Sensitive shop data remains protected and is handled in accordance with Shopware's privacy and security standards.

What does it mean that Copilot is in beta?

Copilot is still evolving. While we're continuously improving its accuracy and performance, you may occasionally encounter slower responses or unexpected results. Your feedback helps us make Copilot better with every release.

What happens if Copilot makes a mistake?

You remain in control of your store at all times. Copilot will never make changes without your review and approval. Like any AI-powered tool, Copilot may occasionally generate inaccurate recommendations or actions. We recommend reviewing proposed changes before applying them and verifying the results after execution.

We're continuously improving Copilot's accuracy and safeguards to provide a reliable experience while maintaining merchant control over critical business decisions.

Experience agentic commerce with Copilot.

Analyze, decide, and execute from one place.

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