Built for ambitious, complex commerce.
Performance, agentic commerce intelligence, and enterprise-grade security – fused into one powerful commerce platform backed by first-class support.
Future-ready payments, right inside Shopware.
All payment methods, built in.
All major payment methods are integrated into Shopware Payments and can be configured flexibly. Adapt to different markets and customer expectations while managing your entire setup efficiently in one place.
Transparent, transaction-based pricing.
With a transaction-based pricing model, costs scale in line with your business, not ahead of it. No upfront license fees allow you to start without financial commitment, while competitive pricing supports sustainable growth as you scale.
Secure payments, powered by PayPal.
Built on PayPal’s global infrastructure, Shopware Payments is designed for high transaction volumes, cross-border operations, and stringent regulatory environments. Proven at scale, we keep your payments running smoothly.
Shopware Payments is now available to merchants in Germany and Austria, with phased expansion planned across key EU markets and the United States. Availability will be introduced incrementally, aligned with local regulatory requirements.¹
Compare payment methods
Cards
Digital Wallets
Buy Now Pay Later
Local Payment Methods
Frequently asked questions
What are the support differences across plans, including Community Edition?
All plans – from Community Edition to Shopware Beyond – receive full support for Shopware Payments directly from Shopware. This includes assistance with onboarding, configuration, operational questions, and issue resolution, with clearly defined escalation paths into PayPal for payment-specific matters such as compliance, fund management, and transaction handling.
The core support model remains consistent across all plans, meaning Shopware Payments does not operate under a separate support structure. Response times and service levels follow the existing support model of each Shopware plan. Please refer to the pricing page for plan-specific response times.
For Community Edition merchants, Shopware provides an additional SLA with a response time of five business days during core support hours (Monday–Friday, 09:00–17:00 CET, excluding public holidays in NRW).
In which countries is Shopware Payments available?
Shopware Payments is introduced through a phased rollout, aligned with local regulatory requirements and operational readiness.The initial launch covers Germany and Austria, with a structured expansion planned across key EU markets. Availability in each country depends on factors such as licensing, compliance frameworks, and supported payment methods. As a result, both market access and feature scope may vary during the rollout phase.
For the most accurate and up-to-date information – including supported countries, timelines, and available payment methods – merchants should consult Shopware directly or contact their account manager.
Is Shopware Payments mandatory? Are there penalties for using other PSPs?
Shopware Payments is optional by design. This reflects our open philosophy: merchants retain full freedom of choice in how they structure their payment architecture. There are no penalties, restrictions, or commercial disadvantages for not using Shopware Payments.
Adoption is driven by value, not enforced through platform constraints. Merchants can choose the setup that best aligns with their operational and financial strategy:
Use Shopware Payments as an integrated, platform-native solution
Continue using the PayPal plugin
Integrate and operate with other payment service providers
How is Shopware Payments different from other payment integrations?
Unlike external integrations, Shopware Payments is natively embedded into the Shopware platform. This eliminates the need for additional connectors and reduces technical dependencies, resulting in a more stable and efficient setup.Merchants benefit from a unified user experience, centralized management of payment methods and data, and streamlined operations across the entire payment lifecycle.
This integration also enables tighter alignment between commerce and payments, improving performance, reducing complexity, and supporting scalable growth.
How is Shopware Payments priced? What are the transaction fees?
Shopware Payments follows a transaction-based pricing model, where fees are applied per successful transaction. There are no upfront license costs so that merchants can activate Shopware Payments without a fixed financial commitment. This approach aligns costs directly with business performance and transaction volume.
Specific pricing – including transaction rates and any additional fees – may vary depending on region, payment methods, and individual business requirements. For a detailed and up-to-date overview of pricing and applicable fees, please refer to the Shopware pricing page or consult Shopware directly.
Commerce that grows with you.
Flexible architecture designed for complex, global requirements.
