Several factors influence the decision to make a purchase, which often takes place on a subconscious level. Fortunately, we equipped Shopware 5 with the best possible tools to positively influence this decision and stage your products so that hitting “Buy now” feels natural for your customers.
With tools like Shopping Worlds and Storytelling, you have the benefit of adding attractive banners, photos or videos that can be used to create a compelling case for your products. Through using these tools, you’re also transporting brand values and helping the customer develop an individual connection with your brand – with this combination, you can truly separate yourself from the competition an ensure customer loyalty.
Model examples of storytelling in eCommerce
The following 10 shops represent best practices of Storytelling in online sales – they show engaging examples of product presentation or do an excellent job illuminating a company philosophy. All examples below were built close to the Shopware standard and show you that complex customizations aren’t required to create a powerful message.
A company's history told through Storytelling
What began in 1953 as an embroidery shop has developed into an international force in the fashion industry: SPORTALM Kitzbühel stands for high-quality products in fashion and ski-wear. Visitors to the online shop can gain an insight into this impressive corporate development and branding in the "Our World" section. Step by step, visitors receive brief, concise information on the milestones of SPORTALM, enriched with exciting photos from the company's history. This online shop was realized by our partner dasistweb.
Storytelling as an important feature of SALEWA's brand message
Oberalp is a family-run company with a long tradition of manufacturing and selling mountain sports equipment. The company also includes SALEWA among its own brands. The multi-specialist for mountain sports equipment is the European market leader in the alpine sector. With the help of Storytelling, Oberalp impressively details the company's location and the design of the headquarters. Expressive images and text underline what home means for SALEWA and how the sustainable concept for their headquarters led to them being awarded the "KlimaHaus Work&Life Certificate". The shop was implemented by the Shopware partner von Affenfels.
Find out more about the relaunch of SALEWA with Shopware based on the Enterprise Edition here.
Green Cup Coffee tells the story of their coffee beans
For many people, coffee is not only a stimulant, but very much a part of their lifestyle. Our customer Green Cup Coffee offers fair trade coffee and espresso from the best coffee-growing regions of the world. The journey of the coffee bean, from sustainable cultivation to the online shop, is presented transparently on the basis of Storytelling. With short text blocks and appealing pictures, customers can interactively learn everything they need to know about the individual types of coffee. The implementation of the online shop was supported by Shopware parter Webneo.
Lookbooks and arrangements
The slogan “ames – culture of diversity” truly speaks through the use of Storytelling and Shopping Worlds. Furniture collections, accessories and textiles are stylishly displayed in a lookbook and in attractive arrangements. Design pieces are presented using a Sideview element without tearing the customer from the experience of the shop’s mood. In addition, information about the company and production methods are also transparently integrated into the whole design, making a seamless and informative experience for the customer. The online shop was implemented in collaboration between Shopware partners webpiloten and achta.
As proof of their outstanding use of storytelling, Ames was a recipient of the Annual Multimedia Awards 2017.
Exclusive pieces as a USP at DÜRMEISTER
DÜRMEISTER convinces the customer through genuine handwork, where luxury watches are custom-made by German master craftsman. This high level of quality and explicit attention to detail are reflected both the product range and production. Within the stylish and inspiring Shopping World, the customer can look through individual elements in detail using Sideview and Quickview elements without disrupting their browsing.
The production process of their exclusive items is an absolute USP of the company. DÜRMEISTER proudly presents their process within a separate Shopping World, “Manufacture”, and emphasizes the importance of this process as a part of their company philosophy. The shop was brought to life with the help of Shopware partner Reihe 0.
DÜRMEISTER relies on Digital Publishing for creating their high-quality banners. Using this feature, they are able to easily create and implement banners, all without leaving their Shopware backend.
Elten convinces with creative images and Sideview/Quickview elements
Whoever believes that Storytelling is only applicable for emotionally charged products most definitely hasn’t seen the online shop from Elten. Although safety shoes aren’t regarded as the most emotional product, the online shop nevertheless makes creative use of videos, Sideview and Quickview to set their products in an appealing scene. The customer receives even more detailed information thanks to a 360-degree product viewer, which was customized to meet the exact needs of the Elten shop. The implementation of the shop was supported by Shopware parter BS-Style.
Atmospheric lighting ideas
Paulmann believes light should be used in every room of the house to create an inviting and relaxed mood – the ultimate “homey” atmosphere. The family company created several inspiring Shopping Worlds with lighting ideas so that you can create too can create a warm atmosphere in your home. With various lighting fixtures and lamps on display, visitors can easily find even more products and lighting ideas thanks to Sideview and Quickview elements. Shopware partner hmmh multimediahaus supported Paulmann during the project implementation.
Inspired living spaces
Milanari offers unusual furniture design and home accessories in its impressive online shop. Depending on your personal style of home furnishings, you can get inspirational ideas for creating unique spaces in your home within their special “Magazine” section of their online store. The setup of the shop allows you to delve into which products were used to create the stylish rooms displayed, with Quickview being used to easily guide you through the set of products in the display. The project was supported by Shopware parter KOMMA-D.
Tradition and craftsmanship in style
Holz Leute has created impressive handmade wooden designs since 1873. Next to their local business in Munich, the products are also available in their new online shop, where visitors are able to discover how the products can be used to accessorize their own home. Here Storytelling is used in 5 separate ways, with each scenario depicting the products in a private space. Furthermore, the visitor can click on a high quality image and see exactly which products are on display – these images were created using Digital Publishing, which ensures ultimate scalability and presentation across every device. Holz Leute ranked first in the category for “Small Business” at the 2016 Shop Usability Award, where the jury was particularly impressed by the intuitive frontend that utilized emotional stories and impressive images to attract visitors. The shop was supported by Shopware partner KOMMA-D.
Bringing interior design to life through Storytelling
Anyone looking for new flooring will find themselves spoiled with options at Bodenverkauf. In most cases, when a visitor makes their way to an online shop, they only have an inkling of what they’re looking for; to help, Bodenverkauf does a wonderful job inspiring the visitor with new design ideas through their use of Storytelling. Whether parquet, laminate, cork or vinyl, the visitor is able to gather a well-rounded impression of how the versatile options could look in their own home. This online shop was implemented by bekalebs Webmedien.